May 7, 2009

Ooops…. Hehheehh, Our Mistake ????

Filed under: Facts, Guide, Information, Issues, News — Cyrill @ 11:02 am

Symantec's blunderSymantec has long been recognized as one of the security software industry’s biggest players yet even these blokes are prone to make errors. Some while back as their developers were out to test some features of their virus scanners and other security software, they unknowingly released a test file without attaching a valid and proper security certificate, and what do you know, they tried to make it disappear. As it turns out, the file was supposed to be a valid test program and in fact it was, yet the lack of the security signature had it recognized as such and as an attempt to infiltrate the computer systems of their clients. On the client side, their firewalls set out and performed what they were designed to do, and that was to block the attempt to allow entry to their protected systems. System administrators and personal users alike got so worried that they flooded the support site for information due to fear of a large-scale hacking attack that may be trying to get into their system.
Now to the crazy part, there was nothing wrong with the system and their computers were in fact in no jeopardy of attack but the company with all its credentials and reputation goes to their blogs, strips the name of the offending unsigned program as if trying to cover up the mistake, black op’s style. The cat was out of the bag and people took notice of this for the blog has been already read by some and they were forever humiliated with a simple case of human error that to our point of view was on the basis of one person or team’s fault that did indeed release the said update as if it were malware, now that’s complacency in the highest degree!

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